Privacy Policy

At, we are concerned with protecting your privacy. We use the information we collect about you to provide a personalized shopping experience. We may also use it to tell you about special offers that we think you'd appreciate.
We will not sell, rent or trade your information.
We occasionally have third party agents, subsidiaries, affiliates and joint ventures that perform functions on our behalf. They have access to personal information needed to perform their functions, and are contractually obligated to maintain the confidentiality and security of the data. They are restricted from using this data for other purposes, and in any way other than to provide the requested services to PetsMartNg.comand may not alter or resell the data.
We may occasionally have third party agents, subsidiaries, affiliates or joint ventures offer promotions on You have the option to specifically opt-in to participate in the promotion and share your personal data with these parties and These promotions may be in the form of a survey, contest or a separate area offering you the opportunity to enter your data for the specific purpose of participating in that program or promotion. Data collected by these third-parties will be covered under the third-party's Privacy Policy agreement.
When registering with, we will ask for some contact information, such as your name and email address. We will use the customer contact information from the registration form to send you information about our company and some of our partners. If you do not wish to receive future mailing, you can choose to unsubscribe from the mailing.
Sometimes you will provide us with data that doesn't reveal your personal identity - what type of pet you're interested in, for example. We use this sort of information for editorial and personalization purposes, and occasionally for other internal purposes (maybe we'll show dog owners a certain ad, for example) but we do not connect it to any name, address or other personal identifying information. This way we can give you customized information without compromising your privacy.
We reserve the right to use aggregated, anonymous data about our users as a group. For instance, we might report to potential advertisers that a certain percentage of our users are interested in cat behaviour, based on online surveys or other requests.
We may use a third party agent to handle our email marketing and you may refer to their privacy policy.
Our online surveys may ask visitors for contact information (like your email address) and demographic information (like your zip code or age). We use contact data from our surveys to send users information and our promotions. Users may opt-out of receiving future mailings. Demographic and profile data is also collected at our site. We use this data to tailor our visitors' experience at our site, showing them content that we think they might be interested in, and displaying the content according to their preferences.
From time to time we may conduct contests or other promotions or request material for publication. To participate, you usually must supply us with your true identity, which you agree to have publicly associated with your submission. The exact rules vary from case to case, and will be noted clearly on the relevant pages. Your participation will always be voluntary and knowing. Contact information will be used in order to notify contest winners.
Cookies and How We Use Them
You may have read about "cookies," nuggets of information that a Web site you visit will store on your own uses cookies so that we can recognize you and serve you better when you shop at our site.
Your cookie contains such information as your billing and shipping addresses and the contents of your shopping cart. It does not include your credit card number.
At, we believe that the use of cookies is essential to a seamless online shopping experience. For that reason, it is not possible to purchase items at without one.
Links to Other Sites
This site may contain links to other sites. privacy practices may differ from those of these other sites. Make sure you are educated on any site's policies before providing personal information.
Be sure to ask your parents for permission before you send any information about yourself over the Internet, such as: your name, address, phone number, or email address, to us or to anyone else.
We are committed to protecting your children's privacy. If knowingly collects personally identifying data from children, we will use it for internal purposes only. We will not post it, publish it, or supply it to any third parties. As mentioned earlier, for certain purposes we may use anonymous aggregated data about our users. Kids' information may be included in this aggregated data, but will not be personally identifiable. Children must ask their parents or guardians for permission before visiting or purchasing anything from It is also recommended that children get permission before sharing personal information (such as name, address, phone number, or email address) over the Internet.
When registering with, we will ask for some contact information, such as your name and email address. We will use the customer contact information from the registration form to send you information about our company and some of our partners. sends subscribed users regular newsletters and occasional promotional offers. However, provides users with the opportunity to opt out of receiving communications from us. If you do not wish to receive correspondence from please unsubscribe here.
Updating or Correcting Your Information
If you need to change or correct some of the information you provided, you can make edits by logging in to "Your Account."
Changes to Our Privacy Policy
When practicable, notices of changes will appear on this page in advance, so check back often.