Terms & Conditions

Terms of Use

Welcome to PetsMartNg.com.  If you continue to browse and use this web site, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our Privacy Policy govern PetsMartNg.com relationship with you in relation to this web site.

The term "PetsMartNg" or "us" or "we" refers to the owner of the web site whose registered office is 10 Anthony Road, Anthony Village, Lagos, Nigeria. The term "you" refers to the user or viewer of our web site.

Every effort is made to keep the web site up and running smoothly. However, PetsMartNg.com takes no responsibility for, and will not be liable for, the web site being temporarily unavailable due to technical issues beyond our control.

The use of this web site is subject to the following terms of use:

The content of the pages of this web site is for your general information and use only. It is subject to change without notice.

Neither we nor any third parties provide any warranty or guarantee as to the accuracy, reliability, availability, timeliness, performance, completeness or suitability of the information and materials found or offered on this web site for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

Neither PetsMartNg nor its third parties have any responsibility for your action or inaction in connection with this site or for any damage to your computer or data or any other damage you may incur in connection with your use of this site.

By using this Site, you agree that you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer and account, and you accept responsibility for all activities that occur under your account and password. If you access this Site on a public computer or use a computer to which multiple people may have access, follow all relevant instructions to sufficiently disconnect and log off of this Site and the computer system you are using to prevent unauthorized access to your account.

Unlawful activities on this Site are strictly prohibited. This includes tampering with this Site, misrepresenting the identity of a user, using buying agents or conducting fraudulent activities.

You agree to indemnify and hold PetsMartNg and its officers, agents, employees, and other partners, harmless from any loss, liability, claim or demand, including reasonable attorney's fees, made by any third party due to or arising out of your use of this Site, including your use of this Site to provide a link to another site or to upload content or other information to this Site.

Your use of any information or materials on this web site is entirely at your own risk, for which we shall not be liable. The foregoing limitation of liability shall apply in any action, whether in contract, tort or any other claim, even if an authorized representative of Pets MartNg has been advised of or should  have knowledge of the possibility of such damages. By your use of this site, you acknowledge that this paragraph shall apply to all content, merchandise and services available through this site. It shall be your own responsibility to ensure that any products, services or information available through this web site meet your specific requirements. You hereby indemnify, defend, and hold us and our affiliates and our officers, directors, owners, agents, information providers, affiliates, licensors and licensees harmless from and against any and all liabilities and costs incurred in connection with any claim arising out of any breach by you of this agreement or claims arising from your use of our web site. You shall cooperate with us in the defense of any claim. We reserve the right, at your own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you.

This web site contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

All trademarks reproduced in this web site which are not the property of, or licensed to, PetsMartNg.com are acknowledged on the web site.

Unauthorized use of this web site may give rise to a claim for damages and/or be a criminal offense.

From time to time this web site may also include links to other web sites. These links are provided for your convenience to provide further information. They do not signify that we endorse the web site(s). We have no responsibility for the content of the linked web site(s).

You may not create a link to this web site from another web site or document without PetsMartNg’s prior consent. To make a request, please contact us.

Your use of this web site and any dispute arising out of such use of the web site is subject to the laws of the Federal Republic of Nigeria.

Coupons

Your coupon code must be entered during checkout in the designated Coupon Code field to redeem the respective offer.

Coupons may not be redeemed for cash, refund or credit and may not be combined with other coupons or promotional offers.

Coupons are limited to one per transaction. See other restrictions in the terms of each offer.

We reserve the right to restrict use of coupons on certain products, weight and destination fees, and expedited shipping charges. Online coupons are not valid in our stores unless otherwise stated in the offer terms.

Pricing

Online offers, selections and prices may vary between our retail stores and Sites, and are subject to change. We reserve the right to limit sales, including the right to refuse sales, to resellers or any party.

Errors on Site.

Prices and availability of products and services are subject to change without notice. Errors will be corrected where discovered and PetsMartNg reserves the right to revoke any stated offer and to correct any errors, inaccuracies or omissions, including after an order has been submitted, whether or not the order has been confirmed and/or your credit/debit card has been charged. If your credit/debit card has already been charged for the purchase and your order is cancelled,PetsMartNg will issue a credit to your credit/debit card account in the amount of the charge. Individual bank policies will control when this amount is credited to your account. (If you are not fully satisfied with your purchase, you may return it in accordance with PetsMartNg's Return Policy.)

Return Policy

PetsMartng do not accept responsibility for any good supplied in good condition.

Shipping

All orders placed on this Site are subject to product availability and will be shipped as soon as possible after full payment (including delivery cost) is confirmed. In the rare event that your order never arrives, we must receive notification of lost items via email and/or phone within two (2) days of receipt of your waybill number or shipping confirmation.

Termination of Use

PetsMartNg, in its sole discretion, may terminate your retail account, membership registration, or similar uses of this Site at anytime. You are personally liable for any orders that you place or charges that you incur prior to your termination. PetsMartNg reserves the right to change, suspend, or discontinue all or any aspects of this Site at any time, without prior notice. Upon termination, you will have no account or similar Site membership rights to the Site. Our proprietary rights, disclaimer of warranties, indemnities, limitations of liability and miscellaneous provisions shall survive any such termination. PetsMartNg may provide notice of termination by regular mail or email.

Disputes

This Site is operated by Pets Mart Ltd. with the head office address at 10 Anthony Road, Anthony Village, Lagos, Nigeria. If there is any dispute regarding this Site, by using this Site, you agree that the dispute will be governed by the laws of the Federal Republic of Nigeria without regard to its conflict of law provisions.

You agree to personal jurisdiction and venue in the state and federal courts of the Republic of Nigeria.

Contacting Us

If you have any questions about this privacy statement, the practices of this web site, or your dealings with this site, send us an email.